1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and gather analytical information about website usage.

Cookies typically contain the name of the website from which they originated, their lifespan, and a unique identifier. They help websites recognize your device and remember information about your visit, such as your preferences and login information.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, the website cannot operate effectively.

• Session management cookies
• Authentication and security cookies
• Load balancing cookies

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.

• Google Analytics cookies to track page views, sessions, and user behavior
• Performance monitoring cookies
• Error tracking and debugging cookies

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and region selections.

• User preference cookies (language, region, etc.)
• Remember me functionality
• Customization settings

Targeting and Advertising Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device.

• Social media integration cookies
• Remarketing and retargeting cookies
• Advertisement delivery and tracking cookies

3. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To verify your identity and keep you logged in securely
• Security: To protect against fraudulent activity and enhance website security
• Preferences: To remember your settings, language, and customization choices
• Analytics: To understand how visitors use our website and identify areas for improvement
• Performance: To monitor website performance and ensure optimal user experience
• Marketing: To deliver relevant content and advertisements based on your interests
• Social Media: To enable social media features and share content

4. Third-Party Cookies

Our website may contain cookies from third-party service providers, including:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site. This data helps us understand visitor patterns and improve our website. Learn more about Google's Privacy Policy.

Google Meet

Our online classes are conducted via Google Meet, which may use cookies for video conferencing functionality, security, and performance optimization.

Payment Processors

Payment gateway providers may use cookies to process transactions securely and prevent fraud.

Social Media Platforms

If you interact with social media features on our website (such as share buttons), social media platforms may set cookies on your device.

5. Cookie Duration

Cookies can be classified based on their lifespan:

Session Cookies

These are temporary cookies that expire when you close your browser. They help maintain your session as you navigate through different pages of our website.

Persistent Cookies

These cookies remain on your device for a set period or until you manually delete them. They help remember your preferences and settings for future visits, providing a more personalized experience.

6. Managing and Controlling Cookies

You have the right to control and manage cookies. Here are your options:

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

• View and delete cookies that are currently stored
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies entirely
• Delete all cookies when you close your browser

Here's how to access cookie settings in popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
• Opera: Settings → Privacy & security → Cookies

Opt-Out Tools

For analytics and advertising cookies, you can use:

• Google Analytics Opt-out Browser Add-on: Download here
• Network Advertising Initiative opt-out page
• Digital Advertising Alliance opt-out page

7. Impact of Disabling Cookies

While you have the right to disable cookies, please note that doing so may impact your experience on our website:

• You may not be able to access certain areas or features of the website
• Your preferences and settings may not be saved
• Website functionality may be limited or impaired
• You may need to re-enter login credentials more frequently
• Personalization features may not work properly

Essential cookies cannot be disabled as they are necessary for the website to function. Blocking these may prevent you from accessing our services.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but we respect your privacy choices and provide cookie management options as described above.

9. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address or browsing behavior. The processing of such data is governed by our Privacy Policy. We ensure that all cookie data is handled in compliance with applicable data protection laws and regulations.

10. Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Consent

By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy. When you first visit our website, you may see a cookie banner that provides information about our use of cookies and asks for your consent. You can withdraw your consent at any time by adjusting your browser settings or using the cookie management options provided.

12. Cookie Consent Management

We provide you with granular control over cookie preferences through our cookie consent management system. You can:

• Accept All: Allow all cookies for the best website experience
• Reject All: Block all non-essential cookies
• Customize: Choose specific categories of cookies to allow or block
• Review Settings: Change your preferences at any time

Your cookie preferences are stored locally and will be remembered for future visits to our website.

13. Cookie Categories and Purposes

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Authentication cookies to keep you logged in
• Security cookies to protect against fraud
• Load balancing cookies for optimal performance
• Session management cookies

Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

• Page views and session duration tracking
• User behavior and navigation patterns
• Website performance monitoring
• Error tracking and debugging information

Functional Cookies

These cookies enable enhanced functionality:

• Language and region preferences
• Customization settings
• Remember me functionality
• Accessibility features

14. Mobile and App Cookies

When accessing our website through mobile devices or mobile applications, we may use:

• Mobile Analytics: Tracking mobile-specific user behavior and app usage
• Device Identification: Recognizing your device for personalized experiences
• Push Notification Preferences: Managing notification settings and preferences
• Offline Functionality: Storing data for offline access to course materials
• Performance Optimization: Optimizing loading times and user experience on mobile devices

15. Cookie Storage and Expiration

Different types of cookies have different storage periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
• Authentication Cookies: May last for extended periods to maintain login sessions
• Preference Cookies: Stored until you change your preferences or clear browser data

You can view and manage cookie expiration times through your browser settings.

16. Cookie Security and Privacy

We implement various security measures to protect cookie data:

• Secure Transmission: All cookies are transmitted over secure HTTPS connections
• Encryption: Sensitive cookie data is encrypted when stored
• Access Controls: Limited access to cookie data by authorized personnel only
• Regular Audits: Periodic review of cookie usage and security measures
• Data Minimization: We only collect necessary information through cookies

17. Cookie Policy Updates

We may update this Cookie Policy periodically to reflect changes in:

• New cookie technologies or services we implement
• Changes in applicable laws or regulations
• Updates to our website functionality
• Third-party service integrations
• Privacy and security best practices

Significant changes will be communicated through our website or via email. We encourage you to review this policy regularly to stay informed about our cookie practices.

18. Educational Platform Specific Cookies

As an educational platform, we use specialized cookies for:

• Learning Progress Tracking: Monitoring your course completion and progress
• Class Scheduling: Remembering your preferred class times and trainer preferences
• Assessment Results: Storing quiz scores and performance metrics
• Course Materials Access: Tracking which materials you've accessed and downloaded
• Communication Preferences: Remembering your preferred communication methods with trainers
• Learning Analytics: Analyzing learning patterns to improve course delivery

19. International Cookie Compliance

We comply with cookie regulations in various jurisdictions:

• EU (ePrivacy Directive): Clear consent mechanisms and detailed cookie information
• UK (PECR): Compliance with Privacy and Electronic Communications Regulations
• California (CCPA): Transparency about data collection through cookies
• Canada (PIPEDA): Appropriate consent and data protection measures
• India (IT Act): Compliance with information technology and privacy regulations

Our cookie practices are designed to meet the highest standards of privacy protection across all jurisdictions where we operate.